FREQUENTLY ASKED QUESTIONS
How long does shipping take?
Most orders ship within 1-2 business days. Standard domestic shipping typically arrives in 3-5 business days depending on your location. Expedited options are available at checkout.
Do you ship internationally?
At this time we only ship within the continental United States. We’re working on expanding our shipping options in the future.
What is your return policy?
We offer a 30-day return policy on most items. Products must be unused, in original packaging, and in resalable condition. See our Returns & Refunds page for full details.
Do your products come with a warranty?
Most products include the manufacturer’s standard warranty. Some items carry our own satisfaction guarantee. Check the product listing for specific warranty information, or visit our Warranty page.
Can I cancel or modify my order?
If your order hasn’t shipped yet, we can usually make changes or cancel it. Contact us at info@fatboygaragegoods.store as soon as possible with your order number.
How do I track my order?
Once your order ships, you’ll receive an email with tracking information. You can also check your order status by logging into your account on our site.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as debit cards through our secure checkout.
Are your product images accurate?
Yes. We photograph our products as they are. Colors may vary slightly due to monitor settings, but what you see is what ships. No stock photos, no bait-and-switch.
Do you offer bulk or wholesale pricing?
For large orders or wholesale inquiries, contact us directly at info@fatboygaragegoods.store with your requirements and we’ll work out pricing.
I received a damaged item. What do I do?
Contact us within 48 hours of delivery with photos of the damage and your order number. We’ll arrange a replacement or refund — no runaround.
How do I contact customer support?
Email us at info@fatboygaragegoods.store. We respond within one business day. For urgent matters, include “URGENT” in your subject line.